Professional
Computer Repair Services
DAFSTERS SOFTWARE SOLUTIONS (PTY) LTD's
Terms & Conditions
The amount according to the quote is only an estimate and cannot be assumed to be the final Invoice due.
1. Storage of Goods: Goods left at DAFSTERS SOFTWARE SOLUTIONS (PTY) LTD for repair are stored at the owner's risk. DAFSTERS SOFTWARE SOLUTIONS (PTY) LTD, nor its personnel, will be held liable for any loss or damage, including data loss, which may occur while the goods are in our possession. 2. Unclaimed Computers and equipment: Items unclaimed within 28 days from the after the invoice due date will be electronically recycled. A storage fee of R40.00 per day will apply starting 5 days after the invoice due date until the item is collected. 3. Data Backup: Customers are responsible for backing up their data before handing in equipment. DAFSTERS SOFTWARE SOLUTIONS (PTY) LTD may offer backup services at an additional cost. 4. Product Condition: Upon collection, customers must ensure that the product is in satisfactory working condition. 5. Payment Terms: Full payment of Software and Hardware is required upfront before work is started or components are ordered via immediate EFT or Card transaction. 6. Warranty Terms for products: Hardware Warranty: Laptop batteries include a 3-month warranty against manufacturer’s defects. SSD and NVMe drives include
a 6-month warranty against manufacturer’s defects. DAFSTERS SOFTWARE SOLUTIONS (PTY) LTD is not held liable for hardware failures caused by factors such as load shedding, power surges, or physical damage. Warranty coverage is void if the security seal is damaged. Warranty courier charges must be paid by the customer in advance. 7. The following items are non-refundable: Software licenses (unless explicitly stated otherwise) Consumable items (e.g., printer ink, toner cartridges) Custom-built computers or personalized configurations. Services provided (e.g., diagnostics, assessment fees, data recovery, software installation, any repairs) Change of mind after product has been purchased. 8. General Terms: An Invoice must accompany all exchanges. Customers are responsible for a 25% Handling fee associated with returns.
9. Second-Hand Hardware: Second-hand hardware is sold "As Is" and without a warranty.
10. Acknowledgement: You acknowledge and agree to be bound by these terms and conditions set out herein.
Note*
Orders are payable upfront.
NB. WE RESERVE THE RIGHT NOT TO ORDER OR RELEASE GOODS UNTIL FUNDS HAVE CLEARED INTO OUR ACCOUNT.
If you have any questions, contact DAFSTERS SOFTWARE SOLUTIONS (PTY) LTD @
TERMS AND CONDITIONS ARE SUBJECT TO CHANGE AT ANY TIME AND WILL BE IMMEDIATELY AVAILABLE OUR WEBSITE.
